I. Warranty Agreement

“Reliable as promised” is our absolute commitment to our customers. RECADATA team focus on the reliable quality, RECADATA guarantees that all RECADATA manufactured products under rigorous testing and100% traceability before delivery. In case that any product defect (inconsistent) occurred in regard to the product, RECADATA will provide repair and replacement service in the period of warranty.

II. Duration of Warranty

5-year Warranty

Examination, repair and replacement parts are provided free of charge for the following:

  • All SLC Products

2-year Warranty

Examination, repair and replacement parts are provided free of charge for the following:

  • All MLC Products

III. Warranty Terms

RECADATA will provide examination, repair and replacement software or hardware service with free charge within warranty period.

  • In-warranty Period: If the product was serviced or replaced within the original warranty period, RECADATA will issue service free of charge, or you will receive a replacement of your original product.
  • Out-of-warranty Period: If the product was serviced out of the original warranty period, you will be charged a fee, and the serviced device will have an additional half year warranty.

IV. Definition of Duration of Warranty

RECADATA manufactured products will be free from defects based on conditions and durations mentioned above from the date of initial purchase. Invoices or shipping documents must be presented when claiming warranty. If such document(s) cannot be presented, the manufactured date will be considered the 1st date of Warranty.

In case that any product defect (inconsistent) occurred in regard to the product, RECADATA will provide repair and replacement in the period of warranty

V.NO-OBLIGATION POLICY

RECADATA does not provide service under circumstances other than previously mentioned in the warranty policy, nor carry any other implicit, explicit, or subsidiary obligation in the warranty policy. Please refer to, and only to, the warranty policy for RECADATA service obligation. The warranty policy supersedes any other promise in oral or written form. The warranty policy does not cover any random, extraordinary, direct or indirect damage that comes with the manufactured product, even when RECADATA has been notified of the possibility of such damages. All actions of repair, replacement, or refund by RECADATA are in fulfillment of the promises indicated under the warranty policy.

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